Picture this: your phone rings — it’s probably someone important — but your screen stays stubbornly blank. No caller ID, no answer button — just silence in your visuals as your ringtone blares away. This frustrating phenomenon, where incoming calls are not displaying, is truly one of the most confusing hiccups people face! It’s like your phone is trying to maintain extreme privacy, even from you.
No wonder this issue causes so much confusion. You know someone is calling, but you can’t interact with the screen to answer or reject the call. The root cause of incoming calls not displaying is rarely serious, usually stemming from simple software conflicts, interrupted permissions, or incorrect “Do Not Disturb” settings.
Before you assume your phone is haunted by a silent ghost, let’s explore these common causes and even simpler fixes. We’ll show you how to restore full visibility so you can answer every call with confidence. If you’ve been struggling with incoming calls not displaying, we have the solutions to bring your screen back to life.

Table of Contents

Why are Incoming Calls Not Displaying?
- Do Not Disturb or Focus Mode Is Playing Tricks
Your phone might be politely ringing but hiding the caller info to respect your “me time.” Make sure DND or Focus mode isn’t suppressing notifications. - Notification Settings or Permissions Are Off
The Phone app needs permission to display incoming call screens. If you recently installed an update or a third-party app, it might have fiddled with those settings. - Call Forwarding Messing Things Up
If calls are forwarded, they may ring briefly but never show on your device’s screen. - Corrupted Cache or Data in the Phone App
Sometimes the Phone app’s cache builds up gunk and stops working normally. - App Conflicts or 3rd-Party Caller ID Apps
Some apps interfere with how calls are displayed or handled. - Temporary System or UI Glitches
Software updates or crashes can cause the call screen not to show properly. - Network or SIM Card Issues
Rarely, poor connectivity or SIM problems can disrupt call signaling.
How to Bring Your Incoming Call Screen Back to Life
- Check and Adjust Do Not Disturb/Focus Settings
Allow calls and notifications from favorites or everyone. - Review Notification Permissions for Phone App
Navigate to Settings > Apps > Phone > Notifications and confirm all call-related alerts are enabled. - Clear Cache and Data for the Phone App (Android)
This often smooths out glitches in call display functions. - Cancel or Update Call Forwarding Settings
Check carrier settings or phone settings to ensure forwarding isn’t interfering. - Restart Your Phone
A classic move that can resolve many temporary bugs. - Uninstall Suspicious Third-Party Caller ID Apps
Disable or remove recently installed apps that might conflict with call UI. - Reset Network Settings
This can fix signaling or connection issues with incoming calls. - Contact Your Mobile Carrier
Verify if there are service disruptions or account issues affecting calls. - Factory Reset as Last Resort
Back up your data — this can help if software corruption is deep.
Conclusion
When your device begins experiencing incoming calls not displaying, it can lead to missed opportunities and unnecessary frustration. Fortunately, this common issue is usually resolvable through simple software adjustments or setting tweaks outlined in this guide. By diligently applying these troubleshooting tips — from resetting notification settings to checking for software conflicts — you can tackle the problem head-on.
Successfully addressing the incoming calls not displaying issues ensures that your phone’s core function is restored, keeping you connected and in control. Don’t let the problem of incoming calls not displaying persist; restore your phone’s full functionality and screen stability today.