Your Stream Deck’s ‘device not supported’ error should fix itself if you log in

Sean Hollister
is a senior editor and founding member of The Verge who covers gadgets, games, and toys. He spent 15 years editing the likes of CNET, Gizmodo, and Engadget.

Did your Stream Deck sprout a red “Device Not Supported” badge where a button used to be? If so, you were probably using BarRaider’s popular plug-ins, which apparently check to see if StreamDeck.exe is digitally signed — and it just so happens that Elgato’s digital signature expired yesterday (see image below). But as of 5PM ET, closing and re-opening the app should fix it, as long as you log into Elgato’s marketplace first (inside your Stream Deck app) so it can update the plugin.

My colleague Richard Lawler and I just checked, and everything’s working smoothly. But also, Elgato’s digital certificate still looks like it’s expired to me: perhaps the Corsair brand found a workaround?

Here’s the BarRaider update and an apology:

Here’s what Elgato said in its own Discord earlier:

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